June 2013
01 JunNuts and Bolts of Sales Promotion  |  1day(s)
03 JunManager - The Communicator   |  2day(s)
03 JunB2B Selling  |  2day(s)
03 JunEnhancing Service Levels  |  1day(s)
04 JunSpeak English with Confidence  |  2day(s)
04 Jun Setting KPIs for Performance Improvements  |  2day(s)
05 JunCommunicating Confidently at the Workplace  |  1day(s)
05 JunManaging and Leading Performance  |  2day(s)
05 JunSuccess with Difficult People  |  1day(s)
06 JunMarketing for Non-Marketing Professionals  |  2day(s)
06 JunWorking with Difficult People   |  1day(s)
07 JunSetting Up a Training and Development Process   |  2day(s)
07 JunAssertive Communication Skills  |  1day(s)
07 JunHow to Work More Effectively with Others Using the MBTI  |  1day(s)
07 Jun"From Conflict to Cooperation" Developing Team Effectiveness in Dealing with and Resolving Conflicts  |  1day(s)
10 JunManager-The Multiplier  |  2day(s)
10 JunExcellent People Skills at Work  |  2day(s)
10 JunEffective Office Skills for Administrative Support Staff  |  2day(s)
10 JunMicrosoft Excel 2010 Advanced  |  2day(s)
11 JunProfessional Business Writing  |  2day(s)
12 JunEffective Email Writing  |  1day(s)
12 JunCommunication Skills for Call Centres  |  1day(s)
13 JunTime and Stress Management Skills  |  1day(s)
13 JunDealing with Difficult People and Situations  |  1day(s)
13 Jun Project Management Masterclass  |  2day(s)
13 JunBusiness Valuation & Analysis "Hands-On" Masterclass  |  2day(s)
14 JunResult-Oriented Meetings  |  1day(s)
14 JunCommunication: Your Key to Success   |  1day(s)
17 JunUnderstanding Customers’ Decision Making Process  |  2day(s)
18 JunEmployee Performance Intervention  |  1day(s)
19 JunWriting in Response to Complaints  |  1day(s)
19 JunUnderstanding and Managing Change  |  2day(s)
19 JunMicrosoft Excel 2010 Advanced  |  2day(s)
20 JunHandling Written Enquiries and Complaints  |  2day(s)
21 JunMicrosoft Office Productivity Buffet   |  1day(s)
24 JunHandling Grievance, Discipline, Termination & Dismissal   |  2day(s)
25 JunEffective Minutes Writing  |  2day(s)
25 JunFinance for Admin and Support Staff  |  2day(s)
26 JunFinance for Non Finance  |  2day(s)
26 JunEmail with a Difference!  |  1day(s)
26 JunManaging Diversity – The Multi-Generational Workplace  |  1day(s)
26 JunThe Essentials of Email Writing & Etiquette  |  1day(s)
27 JunStrategic Marketing for Competitive Advantage  |  2day(s)
27 JunDeveloping EQ and Emotional Resilience for Success  |  1day(s)
27 JunEffective Office Administrative Skills and Duties  |  2day(s)
27 JunProfessional Selling Skills  |  2day(s)
27 JunMicrosoft Excel 2010 Advanced  |  2day(s)
July 2013
01 JulSharpen Your Assertiveness Skills  |  1day(s)
01 JulCoping with Internal and External Customers  |  2day(s)
02 JulEffective Event Management  |  2day(s)
03 JulEffectiveness and Etiquette on the Phone  |  1day(s)
09 JulEssential Management Skills   |  2day(s)
10 JulMind Mapping for Work Effectiveness  |  1day(s)
10 JulWriting Effective Reports  |  1day(s)
11 JulWriting Back to Customers Effectively   |  1day(s)
11 JulEssential Writing Skills for the Workplace   |  2day(s)
11 JulBusiness Correspondence Skills for Secretarial and Admin Staff  |  2day(s)
11 JulEssential Managerial Skills  |  2day(s)
17 JulWriting Good Minutes  |  1day(s)
17 JulContract Administration Management  |  2day(s)
17 Jul Birds of Different Feathers Can Flock Together  |  1day(s)
17 Jul Influencing Skills  |  1day(s)
18 JulProfessional Certification in Service Leadership  |  2day(s)
18 JulPowerful Business Writing Skills  |  2day(s)
18 JulWorking with Different Personalities  |  1day(s)
18 JulFinance for Non-Finance Professionals  |  2day(s)
18 JulRelationship Marketing  |  2day(s)
19 JulEffective Credit Control & Speedy Debt Recovery  |  1day(s)
19 JulConducting Performance Appraisal Sessions Successfully   |  1day(s)
22 JulThe Craft of Copywriting  |  2day(s)
22 JulCommunication Skills for Cross-Cultural Business  |  1day(s)
22 JulManager: The Driver of Change  |  2day(s)
22 JulPower Writing Skills For Executives & Managers  |  2day(s)
23 JulDelegating and Empowerment  |  2day(s)
24 JulBetter Business Communication  |  1day(s)
24 JulHandling Employee Grievances and Discipline  |  1day(s)
25 JulAdvanced Skills for Administrative Professionals   |  2day(s)
25 JulEffective Team Leadership  |  2day(s)
25 JulStrategic Innovation Toolkit with Blue Ocean  |  2day(s)
25 JulThe Employment Act  |  2day(s)
25 Jul Effective Secretarial Skills  |  2day(s)
25 Jul EQ Skills for Team Leaders and Managers  |  2day(s)
26 JulConflict Management  |  1day(s)
29 JulLeading High Performance Teams  |  2day(s)
29 JulHandling Difficult Customers & Complaints  |  2day(s)
30 Jul Mastering Emotional Intelligence  |  1day(s)
August 2013
01 AugAssertiveness Techniques and Approaches  |  2day(s)
01 AugExceptional Customer Service  |  2day(s)
05 Aug21st Century Leadership  |  2day(s)
13 AugBusiness Networking Skills  |  1day(s)
14 AugDoing Your Job and Enjoying It  |  1day(s)
14 AugDevelop Personal Excellence with The Enneagram  |  1day(s)
15 AugProfessional Certificate in Fraud Detection & Business Forensics  |  2day(s)
15 AugSupervisory Skills for the New Supervisors  |  2day(s)
15 AugEffective Team Building  |  2day(s)
16 AugMicrosoft Office Productivity Buffet   |  1day(s)
19 AugEnrich Your Relationships With Active Listening  |  2day(s)
19 Aug Office Administration Management for Executives and Managers  |  2day(s)
20 AugProfessional Certification in Enterprise & Financial Risk Management  |  2day(s)
21 AugRomancing the Media 2.0 - Leveraging on Social and Mass Media  |  2day(s)
22 AugSuccess Skills for Secretaries and Support Staff  |  1day(s)
22 AugDeveloping Marketing Plan for Competitive Advantage  |  2day(s)
23 AugThe Psychology of Customer Service   |  1day(s)
26 AugHandling Written Enquiries and Complaints  |  2day(s)
26 Aug Creative Problem Solving for Leadership Role  |  2day(s)
27 Aug Executive English  |  2day(s)
29 AugEnergise your E-mail Writing Skills   |  1day(s)
29 Aug Cultivating a Win-Win Mindset  |  1day(s)
29 AugEffective Presentation Skills  |  2day(s)
September 2013
02 SepEffective Events Management  |  2day(s)
04 SepSuccess with Difficult People  |  1day(s)
05 SepB2B Selling  |  2day(s)
06 SepBuild Your Vocal Power  |  1day(s)
09 SepUnderstanding Customers’ Decision Making Process  |  2day(s)
09 SepEnhancing Service Levels  |  1day(s)
10 SepEffective Office Skills for Administrative Support Staff  |  2day(s)
11 SepHow to Work More Effectively with Others Using the MBTI  |  1day(s)
12 SepManager-The Multiplier  |  2day(s)
12 SepManager - The Communicator   |  2day(s)
12 SepExcellent People Skills at Work  |  2day(s)
12 Sep Project Management Masterclass  |  2day(s)
13 SepThe Art of Collecting Debts Through the Telephone  |  1day(s)
23 SepSocial Media for B2B Companies  |  1day(s)
23 SepHandling Grievance, Discipline, Termination & Dismissal   |  2day(s)
24 SepHedging Corporate Financial Risk with Derivatives Products  |  2day(s)
24 Sep Setting KPIs for Performance Improvements  |  2day(s)
26 SepContract Administration Management  |  2day(s)
27 SepThe Essentials of Email Writing & Etiquette  |  1day(s)
30 SepManaging Diversity – The Multi-Generational Workplace  |  1day(s)
30 SepCommunication Skills for Call Centres  |  1day(s)
October 2013
01 OctCoping with Internal and External Customers  |  2day(s)
03 OctConnecting with EMPATHY  |  2day(s)
04 OctEffectiveness and Etiquette on the Phone  |  1day(s)
07 OctProfessional Selling Skills  |  2day(s)
07 Oct Effective Secretarial Skills  |  2day(s)
08 OctEssential Managerial Skills  |  2day(s)
10 OctWriting Effective Reports  |  1day(s)
11 OctEffective Stress Management and Motivation for Customer Service Officers and Professionals   |  1day(s)
16 OctDelegating and Empowerment  |  2day(s)
17 OctSupervisory Skills for the New Supervisors  |  2day(s)
17 Oct Birds of Different Feathers Can Flock Together  |  1day(s)
18 OctDeveloping EQ and Emotional Resilience for Success  |  1day(s)
18 OctWriting Good Minutes  |  1day(s)
21 OctHandling Difficult Customers & Complaints  |  2day(s)
21 Oct21st Century Leadership  |  2day(s)
22 OctDigital Marketing - Strategy, Planning & Process  |  2day(s)
23 Oct H.E.A.R.T.@ Work  |  1day(s)
23 OctManager: The Driver of Change  |  2day(s)
24 OctFinance for Non-Finance Professionals  |  2day(s)
24 OctFinance for Non-Finance Professionals  |  2day(s)
24 Oct Creative Problem Solving for Leadership Role  |  2day(s)
25 OctConflict Management  |  1day(s)
28 OctHandling Written Enquiries and Complaints  |  2day(s)
28 Oct Influencing Skills  |  1day(s)
29 OctBusiness Networking Skills  |  1day(s)
30 Oct Mastering Emotional Intelligence  |  1day(s)
31 OctCommunication Skills for Cross-Cultural Business  |  1day(s)
November 2013
02 NovInternal Controls Introduction for Non-Audit Professionals  |  1day(s)
06 NovManaging and Leading Performance  |  2day(s)
06 NovAssertiveness Techniques and Approaches  |  2day(s)
07 NovFinancial Modelling & Business Valuation Certification  |  2day(s)
07 NovThe Art of Persuasion at Work  |  2day(s)
08 NovRomancing the Media 2.0 - Leveraging on Social and Mass Media  |  2day(s)
08 NovDevelop Personal Excellence with The Enneagram  |  1day(s)
12 NovPersuasive Presentations Skills  |  2day(s)
12 NovEffective Credit Control & Speedy Debt Recovery  |  1day(s)
13 NovEffective Team Building  |  2day(s)
15 NovSuccess with Difficult People  |  1day(s)
16 NovInternal Controls for Major Business Processes - Fixed Assets, Inventory, Human Resource and Accounting  |  1day(s)
18 NovRelationship Marketing  |  2day(s)
18 NovEffective Presentation Skills  |  2day(s)
18 NovPower Writing Skills For Executives & Managers  |  2day(s)
19 NovEnrich Your Relationships With Active Listening  |  2day(s)
19 NovExceptional Customer Service  |  2day(s)
20 NovUnderstanding and Managing Change  |  2day(s)
21 NovEffective Team Leadership  |  2day(s)
21 Nov EQ Skills for Team Leaders and Managers  |  2day(s)
21 Nov Office Administration Management for Executives and Managers  |  2day(s)
25 NovLeading High Performance Teams  |  2day(s)
26 NovCommunicating Effectively with Generation Y in the Workplace  |  2day(s)
27 NovFinance for Admin and Support Staff  |  2day(s)
28 NovBusiness Correspondence Skills for Secretarial and Admin Staff  |  2day(s)
28 Nov Cultivating a Win-Win Mindset  |  1day(s)
29 NovPrivate Banking: Investment Portfolio and Wealth Management  |  2day(s)
29 NovDoing Your Job and Enjoying It  |  1day(s)
30 NovNuts and Bolts of Sales Promotion  |  1day(s)
December 2013
02 DecEnhancing Service Levels  |  1day(s)
04 DecEffective Office Skills for Administrative Support Staff  |  2day(s)
05 DecMarketing for Non-Marketing Professionals  |  2day(s)
05 DecB2B Selling  |  2day(s)
05 DecSupervisory Skills for the New Supervisors  |  2day(s)
10 DecHandling Grievance, Discipline, Termination & Dismissal   |  2day(s)
10 Dec Setting KPIs for Performance Improvements  |  2day(s)
11 DecManager-The Multiplier  |  2day(s)
11 DecManaging Diversity – The Multi-Generational Workplace  |  1day(s)
11 DecHow to Work More Effectively with Others Using the MBTI  |  1day(s)
12 Dec Project Management Masterclass  |  2day(s)
13 DecWriting Effective Reports  |  1day(s)
16 DecStrategic Marketing for Competitive Advantage  |  2day(s)
16 DecManager - The Communicator   |  2day(s)
16 DecEffective Events Management  |  2day(s)
17 DecHedging Corporate Financial Risk with Derivatives Products  |  2day(s)
18 DecCommunication Skills for Call Centres  |  1day(s)
18 DecThe Essentials of Email Writing & Etiquette  |  1day(s)
19 DecExcellent People Skills at Work  |  2day(s)
19 DecHandling Difficult Customers & Complaints  |  2day(s)
19 DecUnderstanding Customers’ Decision Making Process  |  2day(s)

Asia Coaching Training

How to wake people up
How To Be Driven
Your Customers Your Goldmine

Aventis

Developing EQ and Emotional Resilience for Success
Business Writing And Minute Taking Workshop
Professional Certificate in Fraud Detection & Business Forensics

BeyondWords Training

Presenting with Confidence
Working with Difficult People
Professional Business Writing

Career Events

Impress Potential Employers and Land The Job! (Job Interview Workshop)
Coaching Yourself To Success
Personal Productivity Boost

EON Training

Working with Different Personalities
Setting Up a Salary Structure for Equitable Compensation Management
Telephone Etiquette & Techniques on Handling Difficult Callers

George Goh

The Art of Collecting Debts Through the Telephone
Effective Credit Control & Speedy Debt Recovery

Marketing Institute Of Singapore

Managing Customer Complaints & Feedback – Writing with Empathy & Tact

NavExpress Asia Pte Ltd

Successful Sales Presentations
The Secrets to Increasing Sales
Japanese Crash Course for Business

Oaks Training

Microsoft Excel 2007 Power Functions 2
Microsoft Excel 2007 Basic to Intermediate
Microsoft Excel 2007 Advanced

Sandra Sandu

Mind Mapping at Work
Winning and Retaining Clients
Stress and wellness management

STTS Communication Training Specialists

Emerging Leaders Programme
Superior Slides for Perfect Presentations
Writing Back to Customers Effectively

Takx Solutions

Introduction to Transfer Pricing
Preparing Cash Flow Statements
Understanding Financial Statements for Non-Finance Personnel

Verztec Learning

Effective Team Building

Featured Workshops

Successful Self Confidence Building

It is a known fact that those with strong self-confidence prevail in society and success is heavily dependent of having a positive outlook in life coupled with self confidence.

Discover the secrets on how to build self confidence on an immediate basis.

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Telephone Skills for Service Professionals

Develop positive communication skills when using the phone.

Be able to answer the phone professionally, efficiently and effectively.

Handle incoming calls confidently.

 » Read more

 

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