Ms JOLYNN CHOW specialises in the areas of business communications, interpersonal relationships and customer service. Jolynn has designed and delivered programmes on minutes-writing, report writing, business and technical writing, phonetics and spoken English, presentation skills, emotional intelligence, customer service skills, and interpersonal skills for these organisations:
· Bachelor of Business in Business Administration (Marketing) - Royal Melbourne Institute of Technology
· Diploma in Marketing - Chartered Institute of Marketing
· Certified ACTA Course Developer & Trainer
· WSQ Statement of Attainment
Jayan is a Learning and Development professional with more than 20 years of regional industry experience including MNC environments, in management, performance consulting, training needs analysis, training development, training delivery, and impact studies. Jayan is associated with some of the premier organizations as a Trainer, Facilitator and Action Learning Coach, designing organization development interventions in the areas of leadership development, problem solving and talent development.
Elaine is a qualified image consultant, makeup artiste and hairstylist, specializing in personal and corporate image management courses, like personal grooming, corporate grooming, dress sense, deportment, social, business and dining etiquette. Having worked in both government agency and private sector, she garnished extensive working experiences in marketing communications, public relations, event management and business development. It also gave her valuable insights into various business cultures and settings, complementing her consultation in helping corporations build their corporate image by advising corporate professionals on their appearances and mannerisms.
George Goh has more than 20 years of experiences in credit management, debt collection and credit insurance areas. He was most recently the Associate Director for HSBC Insurance Brokers assisting in managing the HSBC Bank’s portfolio of credit risks mitigation into credit insurance, bonds placements, etc. besides responsibilities in development of new businesses and servicing of existing clientale.