Effective Email Writing
A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written.
This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to improve the readability of their messages and to communicate meaning effectively and quickly.
Detail
| Date: |
30 May 2012 |
| Duration: |
1, day(s) 9:00AM - 5:00PM |
| Fee: | $330.00 |
| Venue: | Stamford Road, near Dhoby Ghaut MRT |
- Fees are subjected to prevailing GST of 7%
- Includes course materials and light refreshments
- A Certificate of Attendance will be given subject to 90% attendance.
For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg
Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.mpletion.
Outline
Common Problems in Email Writing
Formatting Workplace Email
- salutations and closings
- email signature
Getting Readers' Attention
- subject line
- distribution lists
Organising Contents
- writing plans for different purposes
- listing, sub-headings and tables
Use Correct Language and Appropriate Tone
- formal and informal language
- plain English
- rapport building
- positive words
- concise messages
- active and passive voice
Email Etiquette Review
Methodology
Participants are guided through practical steps of the topic with a combination of lectures and group discussions.Who Should Attend
Executives and administrators who in the course of his or her work need to correspond through emails.Testimonials
"I have learnt about active and passive methods in emails, and now know how to use the correct language and appropriate tone when writing them."
- Ms Low Guek Eang, Executive Assistant/Worker Education Programme, Institute of Technical Education
"I have learnt how to be more professional in my email writing. Now my readers can have a clear and better understanding of my emails."
- Mr Muhammad Firdaus Bin Johari, Police Officer, Special Operation Command, Singapore Police Force
"Understanding email netiquette has enhanced my professionalism and improved communication through email correspondence."
- Ms Leong Pui Ying, Paravet Officer, Special Operation Command, Singapore Police Force