
In our professional lives, we come across countless people with whom we build, develop and utilize working relationships to achieve organizational objectives and performance targets. Once objectives are met, usually rewards and compensation usually follow.
However, achieving targets and being handsomely rewarded are not the only promoters of employees’ satisfaction. Numerous researches have shown that one of the key reasons organizations lose their capable staff is unpleasant and unhealthy working relationships. The truth is almost no one wants to work in an environment where relationships with superiors, peers and subordinates create conflicts and unhappiness.
While all of us know the importance of building and developing formal and informal relationships at work to aid work productivity and performance, how many of us could do this effectively to bring about increased organizational benefits?
| Date: | |
| Duration: |
1, day(s) 9:00AM - 5:00PM |
| Fee: | $250.00 |
| Venue: | Speak for Life Speaking Academy
35 Selegie Road, #09-04 Parklane Shopping Mall, Singapore 188307 |
- Fees are subjected to prevailing GST of 7%
For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg
Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.
Introduction
- Trainer’s introduction and expectations-setting
- Relationship Quotient questionnaire: “What is your RQ?”
- Defining effective working relationships
Uncovering your Personality
- Your personality and how you relate with others
- What is your dominant personality type?
- The advantages and disadvantages of your personality type
- Relating effectively with different personality types
Advanced Communication Techniques
- Understanding the Mind
- The NLP Communication Model
- Heighten your sensory and observation skills
How We Think, Process Information & Communicate
- Individual Modality Survey
- Understanding how you think, process information, and communicate
- Assessing how others think, process information, and communicate
Secrets to Connecting with People
- Using your voice and language to your advantage
- What to say and how to say it to influence for positive outcomes
- Secrets of top notch communicators like Oprah Winfrey, Bill Clinton and Barack Obama
- The secret to building strong rapport with others within minutes
Yew Kay is a Senior Trainer and Coach with SPEAK For Life Speaking Academy and is well versed as an Neuro Linguistic Programming (NLP) and EQ skills, Observational Intelligence and Project Management Professional (PMP), conducting workshops for students as young as 9 years old to working adults on Communication Skills, Emotional Intelligence and Personality Profiling. His ability to use analogies and metaphors to help participants understand and learn easily and more effectively has made him popular amongst his participants. Yew Kay's style of training has always been a good mix of down-to-earth seriousness to rolling-on-floor laughter at the most unexpected times.
Managers, supervisors, executives, coordinators - anyone who wish to improve their interpersonal skills.