Essential Skills for Managers
A manager's job is varied and complex. To complete their daily duties and responsibilities, they will need technical, people and conceptual skills. A lot of people are well-equipped with the technical skills but lack of the people aspects.
In this highly interactive 2-day training, the participants will learn how to communicate, motivate and lead his team. Managers with good people skills will be able to get the best out of his people. Participants will leave with a specific action plan in relation to their own individual/team development and the confidence to maximise performance.
Detail
| Date: |
24 May 2012 - 25 May 2012 |
| Duration: |
2, day(s) 9:00AM - 5:00PM |
| Fee: | $510.00 |
| Venue: | Stamford Road, near Dhoby Ghaut MRT
|
Fees are subjected to prevailing GST of 7%
A Certificate of Attendance will be given subject to 90% attendance.
For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg
Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.
Outline
Role & Responsibilities of a Manager
The Task, the Team and the Individual
Management Styles
Managing Your Team Development
Stages of Team Development
Understanding Individual Strengths within Team and Maximising Team Performance
Key Skills for Effective People Management
- communications skills
- questioning and listening skills
- motivating your team members and yourself
- feedback techniques, approaches, & models
- problem solving
- dealing with difficult situations
- learning styles
- training, coaching, mentoring for performance improvement
- coaching skills
- managing your time effectively
- planning and prioritisation
- delegating effectively
- settling and reviewing goals
Facilitators
Mr Jayan Warrier
Jayan was previously working with Hewlett Packard, a Fortune 500 company as an internal performance consultant, in Learning and Development organization with responsibility of supporting the employees in Asia Pacific and Japan. He was responsible for sales skills, soft skills and leadership training to support the business strategies of the organization. in his 20 years of industry experience he has worked in different roles including pre-sales, consulting and training. He is an experienced WIAL certified Action Learning coach. Jayan has conducted Action Learning programs in various organizations in both public and private sector in Singapore. He has led project teams in solving complex business challenges in HP as part of their talent development strategy. He has also worked with University of SIM in helping students solve problems and develop leadership abilities through Action Learning.
Jayan holds a Master of Human Resource Development and Education from George Washington University and a Bachelor of Tech. in Computer Science fromt he University of Kerala, India. He is a certified Action Learning Coach- World Institute for Action Learning, also a MBTI (Myers Briggs Type Indicator). Jayan has been accredited the Accredited Facilitator for the Power of Questions Workshop by Dialogo. He has obtained an Advanced Certificate in Training and Assessment (ACTA).
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, case studies and group discussions.
Who Should Attend
Anyone involved in people management, this could be managers relatively new to the role or more experienced managers wanting to review and enhance existing skills.
Testimonials
"The programme has opened my mind to adapting to people, creating self-awareness and soul-searching for improvement. It has taught me to identify individual strength and excel together in order to progress successfully as a team."
- Ms Joey Tong, QA Manager, Asiatic Agricultural Industries Pte Ltd
"I have gained some useful skills that can be applied at work in terms of communicating and delegating duties/tasks to my team."
- Ms Won Yeh-Ping, SM, NEA Home - 3P Partnership, SWRO, EHD
"I have gained greater self-awareness when communicating with my team. Asking clarifying questions, not making assumptions and not being judgmental are concepts that will be useful back at work."
- Ms Goh Li Leng, Manager (Volunteers, Engagement & Development), Chinese Development Assistance Council
Objectives
After the two-day workshop, participants will be able to:
identify the role and responsibilities of an effective manager
articulate different management styles & the appropriate use of those styles
appreciate how teams develop and demonstrate the important skills needed for effective team development
identify what motivates their people and how to give them constructive feedback on their performance
use techniques to efficiently manage their own and their team's time, and delegate tasks with confidence
demonstrate effective communication, feedback and coaching skills to build positive working relationships