Phone Power

Think of how much marketing dollars have been wasted because your incoming calls were not answered properly. Or not answered at all. Now you too can increase your sales, save valuable salespeople time, and most importantly, reach out to new markets. Easily and profitably. Turn your Telephone into your biggest money spinner...

Detail

Date: 23 Aug 2012
Duration: 0.5, day(s)
9:00AM - 1:00PM
Fee: $168.00
Venue: The Plaza 02-301 7500A Beach Rd

Fees are subjected to prevailing GST of 7%

For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg

Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.

Participants will receive a Certificate of Attendance upon course completion.

Outline

Power-packed Contents Include:

1. Why the Telephone is still the most Profitable Way
2. Test and Measure Phone Success
3. How to Sell Yourself Over the Telephone
4. Incoming Calls: Top 7 Ways to leave lasting impression
5. Developing Your Sales Presentation over the phone
6. How to Sell Any Product or Service by phone
7. Overcoming Objections
8. Special Challenges in Telesales
9. Customer Service Over the Phone
10. How to Hire and Keep the Best Telemarketer
11. Role Play and Your Action Plan

Facilitators

Sales Coach Andy Ng has coached and trained entrepreneurs in sales and marketing since 1996. Attendees include Entrepreneur of the Year, Sales Directors of Listed Cos. and Top Trainers. Asia Coaching Training was, from 2001-2007, the licensee for Action International in Singapore. The clients trained by Andy include SingTel, SIM, Manulife Financial, Walton International, DBS Group, M1, Yakun, BreadTalk, Hewlett Packard, IBM, Gillette, F & N Foods, Kaplan Asia and Teleperformance Asia.

Who Should Attend

1. Telemarketers and Tele-Promoters
2. Sales Executives and Managers
3. GM and All those that are responsible for Sales
4. Insurance, Real Estate and MLM Professionals

Testimonials

Excellent! I like the parts on measurement system, handling objections and positioning.
Benny Neo, Director Power9 Group

Better than expected! I learnt how to speak to customers when they call and handle complaints.
Rochell Sim, Genting International Ltd

The materials are moer than sufficient. I will implement them in my office. Thank you, AndyTheCoach from Asia Trainers
ICFE Consultancy Group Pte Ltd

Objectives

1. Increase your sales immediately
2. Lower your selling costs
3. Reach out to new markets
4. Increase net profits
5. Develop new streams of income

Tags for this post: