Powerful Business Writing Skills

 

A popular two-day workshop that will transform your writing skills

with Shirley Taylor

Leading authority in modern business writing, e-mail and Communication skills

 

 

The typical executive today spends approximately 20-25 per cent of their time writing. Yet writing is a skill that few people seek to improve. With so many e-mails, letters and other documents to write and time being an issue, writing effectively can be very demanding, but the truth is that your writing skills can make a big difference to your efficiency, productivity and career success.

In this comprehensive, interactive workshop, Shirley Taylor, best-selling author of many communication and business writing books, will show you some simple but powerful techniques that will help you to avoid misunderstanding and become a better business writer. Shirley will show you how to organise your words and thoughts on paper, structure your messages logically, present your documents attractively, and improve the format, style, language and tone of all your written communication. When you follow these guidelines, you will transform your business writing skills, increase the impact of your writing, and get the right results!

Remember, what you write reflects your company's image and also gives an impression of you. This workshop will help you make sure it's a good one!

Don't miss this highly popular, effective and lively workshop!

Outline | Facilitators | Methodology | Who Should Attend | Testimonials | Objectives

Detail

Date: 24 May 2012 - 25 May 2012
Duration: 2, day(s)
9:00AM - 5:00PM
Fee: $755.00
Venue: TBA

- Fees are subjected to prevailing GST of 7%

For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg

Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.

*SDF Approved for SMEs only*

Outline

    Common problems in today's writing
  • Get the foundations right
  • Understand punctuation
  • Touch up your grammar
  • Local specialities

    • Introduction to business writing
  • What do you know about business writing?
  • The 3 R's of reader-friendly writing
  • The importance of writing as you speak
  • Touch up your tone

    • Writer-centred writing
  • Your 7 steps to success in business writing
  • Shirley's 4 Point Plan
  • In-depth look at openings and closings
  • Create a visual appeal in your documents

    • Good writing in the 21st Century
  • Compose SMART subject lines
  • Use modern terminology
  • Remember the KISS principle
  • If you wouldn't say it, don't write it

    • Turn on the style
  • Polish up your professionalism
  • Passive vs active voice
  • Be positive and proactive in your writing
  • The importance of proofreading

    • E-mail at work
  • Highs and lows of e-mail
  • Are you an angel or a devil on e-mail?
  • Business e-mail netiquette
  • Top 10 courtesies online

    Facilitators

    Shirley Taylor has established herself as a leading authority in modern business writing and communication skills. She is author of 6 successful books on communication skills, including the international best-seller 'Model Business Letters, E-mails and Other Business Documents 6th edition', which has sold almost half a million copies worldwide. With over 20 years experience in teaching and training, Shirley puts a lot of passion and energy into her workshops to make sure they are entertaining, practical and informative, as well as a lot of fun.

    Methodology

    Presentations, Q&A, quizzes, games, individual exercises and group work. Participants will be encouraged to participate and share examples from their own experience. All participants will receive a comprehensive workbook packed with tips and advice on how to write better business letters, memos, faxes, e-mails and other documents.

    Who Should Attend

    Department heads, managers, executives, secretaries, administrators, clerical officers, and any professionals who want to write better business correspondence.

    Testimonials

    “The most meaningful training I have attended, with the most 'take-aways'!”
    Lynn Wong Yoke Liang
    Coca-Cola Singapore Beverages Pte Ltd

    “It is fun. Very different from the other workshops I have attended. Participation was very good.”
    Belinda Yeo
    CIMB Securities Pte Ltd

    “Wonderful. The best workshop I have ever attended. The trainer is very humorous.”
    Yulin
    Singapore Prison Services

    “Shirley conducted the workshop in a lively and interactive way. Her high energy level had boosted the class spirit.”
    Joanna Tan
    Koher Power Systems

    “It was very informative, useful, practical and definitely a “Must Attend”.”
    Miki Khoo
    Societe Generate

    Objectives

    • Appreciate the main problems in today's business writing
    • Identify old-fashioned phrases and standard overused jargon
    • Use modern business language instead of old-fashioned great-grandfather writing
    • Apply the main rules of good business writing
    • Structure documents logically using Shirley's 4 Point Plan
    • Use consistent layout for all business correspondence
    • Enhance your e-mail communication skills
    • Analyse real business documents to improve format, style, language and tone
    • Compose effective letters, memos, faxes and e-mails
    • Ensure your messages are read, understood, remembered, and get results
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