Professional Business Writing

In today's workplace, a lot of communication is in the written form, and this becomes more so with the increasing use of email. Every working professional must have the skills to write clearly, concisely, and positively.

This workshop introduces a planning and writing process to ensure that business messages are complete, clear and logical. This planning process enables you to generate and organise your ideas quickly and effectively.

 

You will also learn a writing style that is up-to-date, clear, reader-friendly and relationship-building. On top of that, this workshop shows you how to avoid common grammatical errors in business writing.

 

 

Detail

Date: 05 Jun 2012 - 06 Jun 2012
04 Sep 2012 - 05 Sep 2012
Duration: 2, day(s)
9:00AM - 5:00PM
Fee: $680.00
Venue:

 TBC


Fees are subjected to prevailing GST of 7%

For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg

Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.

Fee includes a training workbook, a free reference book, lunch and refreshments.

Outline

 Planning and Organising Your Writing

  • Clarifying your writing purpose
  • Determining and organising the content
  • Telling the reader what to do or expect


Adopting the Right Style

  • Using an up-to-date writing style
  • Using paragraphs effectively
  • Avoiding long sentences
  • Choosing between the active and passive construction
  • Avoiding long Words
  • Using strong words
  • Avoiding biased language


Layout, Format, and Etiquette

  • Presenting your message effectively
  • Observing writing etiquette
  • Maintaining goodwill in your writing

 

Common Grammatical Errors

  • Subject and verb agreement
  • Transitive and intransitive verbs
  • Shift in tenses
  • Commonly confused tenses - simple past, present perfect, and past perfect
  • Adjectives – The use of comparisons
  • Compound adjectives
  • The use of nouns
  • Reference of pronouns
  • The use of prepositions
  • Sentence structures


Proofreading - a Necessary Skill

  • Reading through for content
  • Proofreading for writing style
  • Proofreading for grammar

 

Facilitators

 Jolynn Chow

Jolynn has over 25 years of operational experience in areas like banking and finance, publication and distribution, import and marketing of packaging products, as well as training and education.

She has designed and delivered programmes on minute writing, report writing, business and technical writing, phonetics and spoken English, presentation skills, and customer service skills.

Jolynn holds a Master of Arts in Human Resource Development (MAHRD) awarded by the George Washington University, a Bachelor of Business Administration (BBBA) majoring in Marketing awarded by the Royal Melbourne Institute of Technology, and a Postgraduate Diploma in Applied Linguistics awarded by the RELC.

 

Methodology

The workshop is highly interactive, and it engages participants through the use of group discussions, writing exercises, presentations and feedback.

Real case scenarios and writing samples will be used during the workshop, so that the learning is relevant and applicable to work situations. 

Who Should Attend

This workshop will benefit executives and managers who need to write business letters and email messages that build and maintain relationship, improve productivity, and project a professional image.  

 

Testimonials

 Ms Jolynn Chow is the best instructor for this 2-day session.    

(Operations Executive, Seletar country Club)

 

This programme showed us a very good way of planning and organising our writing. We really enjoyed the interactive elements and group discussions.

(Participant from OUB Centre)

 

The course leader was able to maintain interest effectively throughout the training. This is the first course that I was alert throughout the entire training. Thank you, Jolynn!

(Operations Manager, Watlow Singapore Pte Ltd)

 

No sleepy moments at all! Jolynn was quick to capture participants’ emotions; hence she could keep this two-day session very joyous. It didn’t seem like attending a course at all.

(Executive Assistant, Clearing and Payment Services Pte Ltd)

 

 

Objectives

1.      Learn a planning tool to generate and organise your ideas before writing.

2.      Write in a way that encourages a positive response from the reader.

3.      Know the importance of style and tone in business messages.

4.      Write to build and maintain a good and positive relationship with the reader.

5.      Structure sentences correctly, concisely, and clearly.

6.      Present your message in the most effective and reader-friendly format.

7.      Identify and avoid common grammatical errors in business writing.

 

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