
Like your frontline staff, your support staff is an important extension of your company's image and living representative of your brand as well. They come into contact with business associates, suppliers, customers (in some cases) and they too play a part in delivering the ultimate brand experience you want your company to be known for.
Helping your support staff develop a professional identity and manage their image is also vital in helping them enhance their personal effectiveness at work.
| Date: |
23 Aug 2012 |
| Duration: |
0.5, day(s) 1:30PM - 5:00PM |
| Fee: | $120.00 |
| Venue: | Stamford Road, near Dhoby Ghaut MRT |
Fees are subjected to prevailing GST of 7%
A Certificate of Attendance will be given subject to 90% attendance.
For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg
Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.
First Impression
- gain insight on the importance of a good first and lasting impression
- establish the 5 key factors that affects your image
- identify your goals, attributes and strengths
Professional Look
- discover what a professional image is
- what are the top 5 dressing elements that can alter your credibility and how to arrest them
- identify your gaps for improvement
Dressing
- how to project an effective professional image in dressing in terms of colours, style and
suitable dress code
- learn the right dress code for dress down Fridays
Grooming
- pick up essential grooming knowledge for a complete polished look
Your Business Wardrobe
- how to build and maintain a business wardrobe that saves you time, money and effort
Ms Catherine Chan
Catherine had been the Communication Manager with Institute of Certified Public Accountants of Singapore and the Corporate Communications Manager with Automobile Association of Singapore. Her 15 years of corporate communication experience includes working with Chan Brothers Travel Pte Ltd, Stanford Global Link Singapore Pte Ltd, and Multiwave Innovation Pte Ltd.
She graduated with Bachelor of Arts from National University of Singapore. Catherine is an associate member of AICI, which is based in the United States and has served as a member of the pioneering Communications Sub-Committee of AICI South Asia-Singapore Chapter. She currently serves as a member of its Education Sub-Committee.
Participants are guided through practical steps of the topic with a combination of lectures, role plays, case studies and group discussions.
Secretaries, administrative, clerical, accounts and support staff who wants to improve their image to look polished and professionals.
"I now have a better understanding of colours and how to plan my wardrobe capsule. I also have a better idea of what colours and clothes are suitable for my working environment."
- Ms Pang Khee Yien, Admin Officer, Promoting Alternatives to Violence (PAVE)
"I have learnt a lot of things that are useful to me, and can now create a more professional look."
- Ms Carol Low, Quantity Surveyor, PEB Consultants
"I have learnt to be able to dress up and present myself appropriately for the right occasion."
- Ms Candy Loo Kim Leng, HR Manager, YKK Holding Asia Pte Ltd
After the half-day workshop, participants will be able to:
understand the impact of image on your success and effectiveness
determine the appropriate image for secretariat and support staff
discover how to up your image standards to look polished and confident
improve in the way people respond to you
equip yourself with the tools to project an image that is consistent with your corporate image