Recruitment Interview and Selection Techniques
The purpose of recruitment interviews is to find the best match candidate. However, general questions illicit general answers. Close-ended questions illicit model answers. Just how can an interviewer apply tried and tested questioning techniques to obtain relevant evidence from the candidate within one hour of an interview?
Established techniques such as competency-based, behavioural-based and scenario-based questioning approaches will be shared in this workshop. Using a training video, participants will be able to recognise the benefits of well designed structured interview questions. Class exercise and case practice will equip participants to develop the right questions to ask and know how to ask it confidently.
“I have gained knowledge of formulating
questions to ask during interviews.”
- Ms Shen Mingming Jessie, HR Executive,
Ministry of Environment and Water Resources
In addition, participants will also be familiarized with the Tripartite Guidelines on Fair Employment Practices in order to understand what constitute discriminating practices of recruitment.
Detail
| Date: | |
| Duration: |
2, day(s) 9:00AM - 5:00PM |
| Fee: | $510.00 |
| Venue: | Stamford Road, near Dhoby Ghaut MRT |
Fees are subjected to prevailing GST of 7%
For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg
Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.
Participants will receive a Certificate of Attendance upon course completion.
SDF Funding Approved!
Please contact JobsDB Learning for more detail.
Outline
Identifying Optimal Performance
- performance competency criteria
- goal criteria
Preparing a Focus
- what do you need for the job?
- what to look for in a job candidate?
Interview Techniques
- competency-based techniques
- behavioural-based techniques
- scenario-based techniques
- when to deploy each type of techniques
Applying the Techniques
- Tripartite Guidelines on Fair Employment
- practices
- designing probe questions
- stages in an interview
- the best time to ask certain questions
- interviewing fresh school leavers
- discussing terms and conditions of the contract
- supporting observation with personality test
Practice Session
- preparing questions to ask
- case practice
Post Interview Action
- reference checking
- candidate evaluation method
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, case studies and group discussions.Who Should Attend
All managers, executives, supervisors, team and project leaders who need to spend a lot of time conducting interviews to get the right person and to get things done.Testimonials
"The probing skill during an interview is very useful. I will be able to identify competencies required and conduct more effective targeted interview."
- Ms Frances Loh Lih Hwa, Director, Sunshine Dental Implant Centre Pte Ltd
"I have gained more insights on interviewing techniques. I will focus on preparing the questions and interviews."
- Mr Francis Choo, General Manager, Seameo Regional Language Centre
"After the course, I know how to conduct a structured interview and selection process."
- Ms Susana Bte Ahmad, Assistant Manager, Starwood Customer Contact Centre (AP) Pte Ltd
Objectives
-apply the Tripartite Guidelines on Fair Employment Practices
-determine the competencies of a job
-distinguish the difference between competency, behavioural and scenario-based questions
-design the right questions to ask
-deploy further probe questions to get specific answers from the candidate
-assess candidate’s suitability objectively