Service Lean Six Sigma Green Belt Training and Certification
Service Lean Six Sigma Green Belt participants will receive a thorough exposure to the tools and methods that are necessary to successfully lead and contribute to Lean Six Sigma improvement projects using the DMAIC methodology and Lean tools and methods. State-of-the-art tools for the application of Lean Six Sigma within the DMAIC improvement strategy for service or transactional projects will be introduced along with hands-on exercises and tutorials to ensure rapid learning and knowledge retention. Participants will have coaching access to an experienced SigmaPro Master Black Belt during the training and while completing their Lean Six Sigma project.
Detail
| Date: | |
| Duration: |
10, day(s) 9:00AM - 5:00PM |
| Fee: | $4,500.00 |
| Venue: | TBA |
- Fees are subjected to prevailing GST of 7%
- For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg
- Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.
Certifications:
A training certificate will be provided SigmaPro Inc., USA. Formal Lean Six Sigma Green Belt certification is granted upon completion of the training course, completion of a Lean Six Sigma project, and review of the project results by the SigmaPro instructor.
Outline
DEFINE PHASE
01. COURSE & DEFINE PHASE INTRODUCTION
02. THE LEAN SIGMA CONTEXT
03. BASIC LEAN SIGMA METRICS
04. FINANCIAL ANALYSIS FOR LEAN SIGMA PROJECTS
05. IDENTIFYING, SELECTING AND EXECUTING LEAN SIGMA PROJECTS
06. PLANNING LEAN SIGMA PROJECTS
07. MANAGING CHANGE FOR LEAN SIGMA
08. DEFINE PHASE & CHAMPION SUMMARY
MEASURE PHASE
09. MEASURE PHASE INTRODUCTION
10. AN INTEGRATED TOOLSET FOR ANALYSIS OF QUALTITATIVE VOC DATA
(a) Voice of the Customer Overview
(b) The VOC Analysis Toolset
(c) Quality Function Deployment
11. AN INTEGRATED TOOLSET FOR PROCESS DECOMPOSITION & ANALYSIS
(a) Value Stream Mapping Overview
(b) Value Stream Mapping in SigmaWorks Professional
(c) Defining Inputs & Outputs
(d) SIPOC(R)
(e) Identifying Key Steps Using the Architecture Importance Matrix
(f) Identifying Failure Modes Using Fault Tree Analysis
(g) Assessing Risk Using Failure Mode and Effects Analysis (FMEA)
(h) The Risk vs. Importance Plot
(i) The Input Importance Matrix (IIM)
(j) The Variables Selection Matrix (VSM)
(k) The Data Collection Plan
12. INTRODUCTION TO DESCRIPTIVE AND INFERENTIAL STATISTICS
(a) Introduction To Minitab
(b) Basic Probability & Statistics Models
(c) Useful Discrete Probability Models
(d) Continuous Probability Models
(e) Graphical Analysis
(f) Sampling Distributions & Confidence Intervals
(g) Hypothesis Testing
ANALYZE PHASE
13. ANALYZE PHASE INTRODUCTION
14. CAPABILITY ANALYSIS
15. ANALYSIS OF VARIANCE
16. SIMPLE LINEAR REGRESSION
17. MULTIPLE LINEAR REGRESSION
18. INTRODUCTION TO LEAN CONCEPTS
19. SUMMARY BLOCK 2
IMPROVE PHASE
20. IMPROVE PHASE INTRODUCTION
21. CREATING, SELECTING AND IMPLEMENTING SOLUTIONS
22. LEAN SIGMA TOOLS AND METHODS
(a) Lean Sigma in Administrative Processes
(b) Observing the Process
(c) Queuing Analysis
(d) Cycle Time Reduction Methods
CONTROL PHASE
23. CONTROL PHASE INTRODUCTION
24. MONITORING AND CONTROLLING PROCESSES
(a) Performance Measurement
(b) Applied Forecasting Methods
(c) Acceptance Sampling
(d) Process Control Concepts
(e) Shewhart Charting
(f) The Western Electric Rules
(g) Variables Control Charts
(h) Attribute Control Charts
25. SUCCESSFULLY IMPLEMENTING SOLUTIONS
(a) Piloting Concepts
(b) Creating and Using Control Plans
(c) Successfully Closing Projects
(d) Sustaining The Gains
26. LEAN SIGMA COURSE SUMMARY
Facilitators
SigmaPro (www.sigmapro.com) is a world leading provider of training, certification, and consulting services in Lean Six Sigma (LSS) and Design for Six Sigma (DFSS). SigmaPro offers Champion, Master Black Belt, Black Belt, Green Belt and Yellow Belt certifications.
SigmaPro Inc. was founded in 2000 by Dr. Douglas Mader, the co-inventor of Six Sigma and the world very first Master Black Belt. Dr. Douglas Mader helped develop and deliver the very first DMAIC (Define-Measure-Analyze-Improve-Control) Black Belt and Master Black Belt training in 1991. With global headquarters located in Fort Collins, Colorado, USA, SigmaPro serves satisfied clients throughout the world via facilities located in key geographic areas including: Germany, India, Mexico, Thailand, Trinidad, United Arab Emirates, and the United Kingdom.
Mr. Weixing Yu is a certified SigmaPro Master Black Belts instructor in Singapore, he has attended and completed SigmaPro’s rigorous Master Black Belt certification course, and was personally selected and screened by Dr. Mader.
SigmaPro’s Lean Six Sigma and Design for Six Sigma (DFSS) training curricula fully integrate the latest tools, methods, and best practices into a coherent step-by-step system that maximizes results while minimizing effort.
SigmaPro’s intellectual property has been independently developed – it is not a derivative of training materials of any other consulting organization or client of a consulting organization, as has become common in the Lean Six Sigma and Six Sigma consulting industry. SigmaPro’s DMAIC, DFSS and Lean Six Sigma curriculums are aligned with the American Society for Quality (ASQ) Six Sigma body of knowledge (SSBOK). In fact, the SigmaPro curriculum is substantially more rigorous than ASQ’s SSBOK in many regards. SigmaPro’s DFSS curriculum is second to none based on client feedback and an independent review of several competing curriculums. In addition, SigmaPro’s training curriculum was utilized by the American Society for Quality and the Six Sigma Academy for several years.
Who Should Attend
Typical participants include operation personnel, analysts, and other service technologist who will be responsible to define, launch, and execute Lean Six Sigma projects.
Previous candidates have come from health care, retail, supply chain, software, government and financial service organizations.