Workplace Communication: From Singlish to Standard English
English is recognised as the primary language in our daily communication. However, many of us failed to recognise that we are using a lot of Singlish in our communication with colleagues, customers and foreign delegates. The rampant usage of Singlish may unwittingly give unclear or wrong information to the listener and create a negative image of us and our organisation.
In this one-day course, you will practice standard English in a fun way through interactive group work and hands-on tasks. There will be case practice to reinforce the use of standard English and videos to differentiate between Singlish and standard English.
After this course, learners will be able to communicate in standard English and create a positive image for themselves and their organisation.
Detail
| Date: |
24 May 2012 |
| Duration: |
1, day(s) 9:00AM - 5:00PM |
| Fee: | $290.00 |
| Venue: | Stamford Road, near Dhoby Ghaut MRT |
Fees are subjected to prevailing GST of 7%
For more information, please contact JobsDB Learning at 65788111 or email to learning@jobsdb.com.sg
Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop
Participants will receive a Certificate of Attendance upon course completion.
Outline
Importance of Using Standard English at the Workplace
Differences between Singlish and Standard English
Common Pronunciation Errors
- word stress
- silent letters
- plural markers
- vowel length
Standard English vs Singlish Vocabulary
- words with dialect origin
- wrong word choice
Standard English vs Singlish Structures
- sentence and question structures
- “be” verb omission
- singular and plural usage
- preposition issues
- use of “lah”, “hor”, “meh”, etc and other features of Singlish
Strategies to Overcome Barriers in Using Standard English
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, case studies and group discussions.
Who Should Attend
Managers, secretaries, executives, supervisors, customer service personnel and anyone who wants to improve their use of standard English.
Testimonials
“I've learnt and improved on my pronunciation and grammar usage.”
- Ms Eva Tan, Ministry of Community Development, Youth and Sports, Senior Probation Officer
“I learn to speak better Standard English at work to reduce miscommunication.”
- Ms Francine Tan, Ministry of Community Development, Youth and Sports, MSO - Baby Bonus
Objectives
At the end of this workshop, participants will be able to:
replace Singlish with the use of standard English for effective communication
improve proficiency in the English language
project a professional image in communication with colleagues and customers
communicate in standard English that is understood by all