Your Customers Your Goldmine
n this economy, are you just like everyone else, busy focused daily operations? Or are you taking advantage of so many opportunities to become Aggressive?
How to Acquire Customers CHEAPLY? How to maximize the LIFE-TIME VALUE of your customers? What are the 5 Keys to Service Excellence? How to Get Your Team to work as though they're running their own business?
** Whether you're new or experienced in sales, business or marketing, if you want to build your customer base profitably, this course will make you miles ahead of your competition.
Detail
| Date: | |
| Duration: |
0.5, day(s) 2:00PM - 6:00PM |
| Fee: | $168.00 |
| Venue: | The Plaza 02-301 7500A Beach Rd |
Group Registration:
For 2 pax and above, please email to learning@jobsdb.com.sg
Fees are subjected to prevailing GST of 7%
For more information, please contact JobsDB Learning at 6578 8111 or email to learning@jobsdb.com.sg
Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.
Outline
1. Why You Must Be Aggressive Now or Fail
2. ACT's 5-Ways Sales Chart to Up Sales by 61.1%
3. The 10 Types of Gold in Your Customers
4. How to Acquire Clients CHEAPLY with High Lifetime Value
5. Five Ways to Customer Service Excellence Passion, Context, Promise & Deliver, No Ordinary Moments and The Slight Edge
6. How to Keep Customers for Life
7. How to Get Your Team to Work as though they're running their own business
** Bonus: NO ORDINARY MOMENTS and ENJOYING THE JOURNEY video clips
Facilitators
Sales Coach Andy Ng has coached and trained entrepreneurs in sales and marketing since 2001. Attendees include Entrepreneur of the Year, Sales Directors of Listed Cos. and Top Trainers. Asia Coaching Training was, from 2001-2007, the licensee for Action International in Singapore. The clients trained by Andy include SingTel, SIM, Manulife Financial, Walton International, DBS Group, M1, Yakun, BreadTalk, Hewlett Packard, IBM, Gillette, F & N Foods, Kaplan Asia and Teleperformance Asia. Visit www.asiacoachingtraining.com and watch us at www.youtube.com/AndyNgCoach
Who Should Attend
Managers and Executives in Sales, Customer Service, Operations, GM, MD and All Marketing Expert
Testimonials
Very lively & valuable! I rate this 10 out of 10. Andy course is full of humor, plus very interesting movie videos not seen elsewhere. I like it!
Koh Li Nie, Customer Service Executive, Play N Learn Pte Ltd
Value for Money! Able to manage my business now. Andy is a patient and intelligent trainer. The ideas he gave for my company are innovative.
Nooraisah Mohd, Director, Ridco Internatonal Pte Ltd
Now I know what to say to make clients happy and keep them for life.
Nelson Quah, MD, Wasabi Media Pt Ltd
Objectives
1. Ready Tools to Serve Customers Better
2. Overcome customers objections & close sale
3. Get new clients cheaply
4. Improve Cash Flow
5. Increase Profit margin on sales
6. Add Real Value to customers
7. Highly motivated team that's focused on clients